The UK FCA’s latest Financial Lives Survey spotlights the rise in vulnerable customers
The FCA’s focus on vulnerable customers is longstanding. In the aftermath of the Covid-19 pandemic, the ongoing cost of living crisis,...
Shania Bhageerutty's Passles
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Are UK retail banks capitalising on customer inertia on savings rates? The FCA makes its approach known in advance of the consumer duty
Although the FCA’s new Consumer Duty is not yet in force, the regulatory environment is already shifting. For example, the FCA has stated...
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