May 25, 2023 The UK FCA’s latest Financial Lives Survey spotlights the rise in vulnerable customers By Piers Reynolds Emilio Salice Shania Bhageerutty Rebecca Freedman +1 more... Show less The FCA’s focus on vulnerable customers is longstanding. In the aftermath of the Covid-19 pandemic, the ongoing cost of living crisis,...
May 11, 2023 Are UK retail banks capitalising on customer inertia on savings rates? The FCA makes its approach known in advance of the consumer duty By Piers Reynolds Emilio Salice Shania Bhageerutty Although the FCA’s new Consumer Duty is not yet in force, the regulatory environment is already shifting. For example, the FCA has stated...
Jan 10, 2023 Retail Financial Services: Five Key Themes on the FCA’s Agenda By Piers Reynolds Emilio Salice Rebecca Freedman Olivia Reynolds +1 more... Show less The issue front and centre of the Financial Conduct Authority’s (FCA) 2022 Annual Public Meeting was the cost of living crisis. At that...