Freshfields Risk & Compliance

Piers Reynolds Emilio Salice Shania Bhageerutty Rebecca Freedman

+1 more...

May 25, 2023

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The UK FCA’s latest Financial Lives Survey spotlights the rise in vulnerable customers

The FCA’s focus on vulnerable customers is longstanding. In the aftermath of the Covid-19 pandemic, the ongoing cost of living crisis,...

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Piers Reynolds Emilio Salice Shania Bhageerutty

May 11, 2023

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Are UK retail banks capitalising on customer inertia on savings rates? The FCA makes its approach known in advance of the consumer duty

Although the FCA’s new Consumer Duty is not yet in force, the regulatory environment is already shifting. For example, the FCA has stated...

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Piers Reynolds Emilio Salice Rebecca Freedman Olivia Reynolds

+1 more...

January 10, 2023

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Retail Financial Services: Five Key Themes on the FCA’s Agenda

The issue front and centre of the Financial Conduct Authority’s (FCA) 2022 Annual Public Meeting was the cost of living crisis. At that...

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Kevin Whibley

September 30, 2022

1 0 37

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The UK FCA’s latest ‘Dear CEO’ letter: insurers, consumers, SMEs and the cost of living crisis

The anticipated cost of living crisis is here, and yesterday’s ‘Dear CEO’ letter to insurers confirms the FCA’s return to a theme it...

December 15, 2021

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New Consumer Duty to be introduced to shift mindset of UK financial services firms

In May this year we reported on the Financial Conduct Authority’s (FCA’s) initial proposals for a Consumer Duty for financial services...

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The UK FCA’s latest Financial Lives Survey spotlights the rise in vulnerable customers

Are UK retail banks capitalising on customer inertia on savings rates? The FCA makes its approach known in advance of the consumer duty

Retail Financial Services: Five Key Themes on the FCA’s Agenda

The UK FCA’s latest ‘Dear CEO’ letter: insurers, consumers, SMEs and the cost of living crisis

New Consumer Duty to be introduced to shift mindset of UK financial services firms

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